Reset Data in SpringAhead Follow

Reset the list data and delete the XIDs

An XID is a unique numerical identifier assigned to each data item synced from QuickBooks. This code helps the system verify the data's existence, which is crucial for the validation process during export. Without the XID, the system cannot confirm whether the corresponding list data exists in QuickBooks.

Resetting the XID can resolve mapping or sync inconsistencies or prepare the SpringAhead account for connection from QuickBooks Desktop to QuickBooks Online.

To reset the data, navigate to the list element you wish to remove, hover over the Code to reveal the red Trashcan icon, and click it:

Once deleted, navigate to Reset Data: 

Select the List Data category from the drop-down:

Scroll to the List Data that you need to delete and click the Reset External ID button:

Click Done to return to the SpringAhead Settings page:

Once the data has been disconnected, you can run a sync through SpringConnect to reconnect data and re-establish the XID.